❓ Frequently Asked Questions

Everything you need to know about our renovation services, pricing, timelines, and process.

10+
Years of Experience
1000+
Happy Clients
500+
Projects Completed
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Quote Turnaround
💰 Pricing & Quotes
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Our process is simple and transparent. Once you have your approved building permit, you submit your permit drawings through our website at knowmycost.ca/knowmycost. Our team reviews them and provides a preliminary construction cost estimate within 48 hours.

Following that, we schedule a consultation where we provide a detailed Level 2 and Level 3 cost estimate, covering scope, payment milestones, and full project details — with no hidden fees or surprises.

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Yes! Our preliminary cost estimate is completely free. Simply submit your approved permit drawings through our website and we will review them and provide an initial quote within 48 hours at no charge to you.

Following the site visit and our detailed discussions, should you choose to proceed with our services, we will advance to Level 2 and Level 3 – Detailed Design & Execution Planning, where we finalize technical details, materials, schedules, and project costing.

Important: Quoting a renovation project is a professional service. It involves industry expertise, construction knowledge, on-site evaluation, consultation time, and careful cost breakdown preparation.

We dedicate substantial time to analyzing your project and presenting accurate, transparent, and detailed pricing in a structured format. This ensures clarity, avoids surprises, and protects your investment.

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1. Discovery & Consultation
We meet to understand your vision, review your floor plan, recommend the best layout, explain zoning rules and setbacks, and advise on minor variances.

2. Design Options
Our licensed designers and architects take detailed measurements, prepare professional drawings, and present two custom design options for you to choose from.

3. Documentation & City Submission
Once finalized, we create structural, insulation, HVAC, fire separation, and access plans with full code compliance. With your approval, our partner firm submits everything to the city, manages follow-ups, and keeps you updated until your permit is issued and delivered.

Note: City permit fees are not included.

Why V2Reno?
End-to-end expert guidance, licensed professionals, stress-free permit handling, and optimized layouts that maximize value.

Ready to begin? Book your consultation today.

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No, we do much more than just provide quotes. We provide a turnkey, end-to-end renovation solution in the GTA, specializing in major renovations. Our team manages everything from initial design consultation and architectural drawings to permit applications, municipal coordination, and full construction.

 Whether it’s a large-scale home renovation, addition, basement conversion, or multi-unit project, we handle the entire process from concept to final inspection. You receive accurate renovation estimates, transparent contracts, and professional project management — not just numbers. Every project is fully designed, permitted, and built to Ontario Building Code standards for a seamless, stress-free experience.

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At KnowMyCost.ca, we provide accurate, permit-based renovation and ADU (Secondary Suite) cost estimates across the Toronto GTA and surrounding areas. Our services cover both homeowners and investors looking to plan, budget, and execute renovations or build additional dwelling units.

We proudly serve:

  • Mississauga
  • Brampton
  • Vaughan
  • Markham
  • Richmond Hill
  • East Gwillimbury
  • Newmarket
  • Barrie
  • Oakville
  • Burlington
  • Kitchner Waterloo
  • Halton Hills
  • Milton
  • Aurora
  • Bradford
  • Toronto – including, North York, Scarborough, Etobicoke, and East York
  • Ajax
  • Pickering
  • Clarington
  • Oshawa
🔧 Our Process
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Know My Cost is an online platform that helps Canadian homeowners get accurate renovation cost estimates. First, you upload your permit drawings and project details securely so their team can evaluate scope, materials, labour requirements, and compliance needs.

Next, experienced estimators review your information and prepare a custom cost breakdown based on current regional price trends, labour rates, material costs, and permit considerations. This tailored estimate gives you a reliable budget range before you hire contractors or begin construction

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An online renovation estimate helps you plan your budget with confidence, avoid surprises, and compare contractor quotes effectively — all before committing to big expenses.

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Our renovation estimates are based on submitted plans and current market data, but final quotes may vary after an on-site field visit and client selections. Once all project details are finalized, the quote is guaranteed unless there are change orders or revised requirements. Additionally, our time-guaranteed renovation contracts include a prorated penalty clause in your favor, pre-determined by market segment and location, ensuring timely project completion up to final inspection approval. Trust Knowmycost(KMC)  for accurate renovation quotes, transparent pricing, and reliable project delivery in Toronto and the GTA.

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No, we do much more than just provide quotes. While platforms like KnowMyCost.ca focus primarily on renovation cost estimates, we deliver a full-service renovation solution in Toronto and the GTA, specializing in major renovations. Our team manages design consultation, architectural drawings, permit applications, municipal coordination, and complete construction services. From large-scale home renovations and additions to multi-unit and basement projects, we guide homeowners from concept to final inspection. You receive accurate renovation estimates, transparent contracts, and professional project management — not just numbers. Every project is properly designed, permitted, and built to Ontario Building Code standards, ensuring a smooth, stress-free renovation experience from start to finish

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Yes, we do offer Handyman services in Toronto and the GTA, however these services are currently limited to our existing clients. As a renovation and construction company, our primary focus is on larger projects such as basement renovations, additional dwelling units (ADUs), and full home remodels. That said, we continue to support our valued clients even after project completion by helping with smaller repair and installation needs.

Our handyman services are designed for simple, efficient fixes around the home. These include installing towel hangers, replacing toilets, changing bathroom or kitchen faucets, mounting fixtures, and assembling or hanging storage solutions. Whether it’s a quick bathroom upgrade or minor plumbing fixture replacement, our team ensures the work is completed professionally and to code.

By offering handyman services exclusively to our existing customers, we maintain quality control, scheduling efficiency, and trusted relationships. Our clients appreciate having a reliable contractor they can call for both major renovations and small home improvement tasks.

If you are an existing client and need assistance with minor home repairs or installations, contact us to schedule your handyman service. We’re happy to help keep your home functional, safe, and well-maintained.

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Our process starts with your city-approved permit drawings. Once submitted, we analyze the full scope, materials, labour, and project phases to prepare a detailed, written cost breakdown within 24–48 hours.

Submit your approved Plan Here

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If you have a permit: We recommend submitting your approved permit documents first. This allows us to provide a detailed, accurate construction quote and start the discussion immediately.

If you don’t have a permit: Book a consultation with us through Calendly on our Contact Us page. We’ll guide you through the permit process and help plan your project from the ground up.

Start your project the smart way – submit your permit or book a consultation today!

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es! You don’t need a permit to start working with us. If you haven’t obtained a city-approved permit yet, you can still book a consultation via Calendly on our Contact Us page.

During this consultation, we will:

  • Discuss your renovation or ADU project goals
  • Advise on design and layout options
  • Guide you through the municipal permit process
  • Provide preliminary cost estimates and planning advice

Once your permit is ready, we can quickly provide a detailed, accurate construction quote and help move your project forward.

Start your renovation journey today – book a consultation even if you don’t have a permit yet!

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Level 1: The Baseline Estimate

This is our starting point. Before we dive into specific styles or colors, we establish the fundamental costs based strictly on your permit documents and architectural plans. This level covers the core components of your build:

  • Total square footage pricing
  • Utility requirements (Plumbing, Electrical, HVAC)
  • Basic room allocations (Bathrooms, Kitchens, Bedrooms, Closets)
  • Standard doors and windows

Check out the other FAQs for "What is a Level 2 Quote" and "What is a Level 3 Quote?"

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Level 2: The Tailored Estimate

Once we complete our initial consultation and understand your unique goals, we move to Level 2. This is where we bridge the gap between the blueprint and your personal style. At this stage, we update the estimate to include:

  • Specific types of finishes (e.g., flooring styles, countertop materials)
  • Items or ideas not captured in the original permit documents
  • Desired upgrades or premium additions

Check out the other FAQs for "What is a Level 1 Quote" and "What is a Level 3 Quote?"

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Level 3: The Detailed Specifications

This is the final, granular breakdown of your project. Level 3 locks down the exact products we will use and acts as a dynamic, living document throughout the build. It includes:

  • Exact product specifications (e.g., Moen shower mixers up to a defined allowance)
  • Detailed hardware choices (e.g., specific types of soft-close kitchen cabinet hinges)
  • Real-time tracking of any design changes or adjustments made as construction progresses

By moving through these three levels, we ensure your budget remains realistic, transparent, and completely aligned with your expectations from day one to the final walkthrough.

Check out the other FAQs for "What is a Level 1 Quote" and "What is a Level 2 Quote?"

📄 Permits
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Yes. We work closely with our clients and licensed architectural partners to prepare and submit complete, code-compliant permit drawings. We manage communication with the municipality until a decision is issued.

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Permit timelines vary by municipality, project type, and review volume. We do not control the City’s review process or approval timeline.

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For smaller residential projects, municipalities typically request 1–2 rounds of clarification. This may include zoning by-law compliance, Ontario Building Code updates, fire separation details, or structural revisions.

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Minor revisions are common and part of the standard review process. We address all municipal comments promptly to minimize delays.

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Each municipality has its own official building permit guidelines and application pages. A simple internet search will take you directly to the right permit resources for your city. However, to make it easier, you can find a few GTA municipal building permit pages below:

City of Toronto – Building permit applications, requirements, and process.

City of Mississauga – Apply for residential and commercial building permits.

City of Brampton – Permit applications, fees, and review process.

City of Vaughan – Building permit information and submissions.

Town of Oakville – Details on permit requirements, zoning, and inspections.

For other municipalities across the Greater Toronto Area, visiting the city’s official website and searching “building permit” will guide you to the most current application procedures, fees, and documentation requirements.

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No, we do much more than just provide quotes. While platforms like KnowMyCost.ca focus primarily on renovation cost estimates, we deliver a full-service, turnkey renovation solution in the GTA, specializing in major renovations. Our end-to-end services include design consultation, architectural drawings, permit applications, municipal coordination, and complete construction management. From large-scale home renovations and additions to basement and multi-unit projects, we guide homeowners from concept to final inspection. You receive accurate renovation estimates, transparent contracts, and professional project oversight — not just numbers. Every project is properly designed, permitted, and built to Ontario Building Code standards, ensuring a seamless, stress-free renovation experience from start to finish.

🏠 Safety & Compliance
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In Ontario, renovation and construction projects are governed by the Occupational Health and Safety Act (OHSA) and enforced by the Ontario Ministry of Labour, Immigration, Training and Skills Development.

These regulations require contractors to:

  1. Maintain safe job sites
  2. Provide worker training
  3. Identify and control hazards
  4. Use proper fall protection
  5. Follow designated substance regulations (DSS)

Compliance protects workers, homeowners, property managers, and developers from liability and project shutdowns.

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Yes. Even residential projects — including legal basement conversions, underpinning, structural alterations, and second suites and any major alterations — must comply with Ontario’s OHSA and Construction Projects Regulation (O. Reg. 213/91).

This includes but is not limited to:

  1. Fall protection requirements
  2. Proper scaffolding and ladder use
  3. Electrical safety procedures
  4. Designated substance assessments(DSS)
  5. Dust and silica control
  6. Failure to comply can result in stop-work orders or fines.
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Under Ontario regulations, there are 11 Designated Substances.

They are defined under the Occupational Health and Safety Act and specifically in O. Reg. 490/09.

Before demolition or major renovation, a Designated Substances Survey (DSS) may be required to confirm the presence or absence of hazardous materials.

Ontario requires contractors to identify and manage designated substances before disturbing building materials. These may include:

This is especially critical for:

  1. Older homes (pre-1990 construction)
  2. Commercial retrofits
  3. Basement slab cutting or structural changes
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There are 11 Designated Substances in Ontario and are defined under the Occupational Health and Safety Act and specifically in O. Reg. 490/09.

  1. Asbestos, 
  2. Benzene
  3. Coke Oven Emissions
  4. Ethylene Oxide
  5. Isocyanates
  6. Lead
  7. Mercury
  8. Silica
  9. Vinyl Chloride
  10. Acrylonitrile 
  11. Arsenic
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Structural renovations such as underpinning, load-bearing wall removal, or beam installation require:

  1. Engineered drawings
  2. Building permits
  3. Controlled demolition practices
  4. Temporary structural support
  5. Continuous site supervision

We implement hazard assessments and maintain compliance documentation to meet both municipal and provincial safety requirements.

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Working with a compliant contractor protects you by:

  1. Reducing liability exposure
  2. Preventing work stoppages
  3. Ensuring proper hazardous material handling
  4. Protecting tenant or occupant safety
  5. Avoiding Ministry-issued fines or penalties
  6. A compliant project runs more efficiently and reduces long-term legal risk.
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Our company operates in accordance with the Occupational Health and Safety Act (Ontario) and applicable construction regulations. Where required, we coordinate designated substance assessments and ensure all work is performed safely, responsibly, and in compliance with provincial standards.

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Canada (Federal Level)

At the federal level, Canada does not use the exact same “Designated Substances” terminology.

Because hazardous material regulations can vary between provincial and federal jurisdictions — and because improper handling can pose serious health, legal, and financial risks — it is critical to work with an experienced and knowledgeable contractor. A qualified contractor understands compliance requirements, proper safety procedures, and documentation standards to ensure your project is completed safely and in accordance with all applicable regulations.

⏱️ Timelines
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Phase 1 – Design & Submission
Finalize your layouts, create detailed drawings, and submit your complete package to the City or Municipal Building Department. At this stage, you can start exploring high-level cost estimates for your project.

Phase 2 – Municipal Review
Simple basement permits in the GTA may be approved quickly, while more complex home renovations or multi-unit projects can take longer due to detailed municipal review requirements.

Phase 3 – Permit Issuance
Once the City reviews your documents and all applicable fees are paid, the final permit is issued. This is the ideal time to engage us for a detailed quote and ongoing discussion. Simply submit your permit documents, and we will provide a thorough, accurate construction estimate tailored to your project.

Phase 4 – Consultation & Construction
After receiving your permit, finalize the quote, confirm project details, sign the contract, and construction begins. Basements typically take around 45 days, while full home or multi-unit renovations can last 12–18 months. We recommend engaging us during this phase as well, ensuring continuous guidance and support. We work with GTA homeowners through every step to deliver a smooth, stress-free renovation experience

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Even with meticulous planning, construction projects are vulnerable to a variety of external factors that are completely out of a contractor’s hands. When these unpredictable elements come into play, they can easily shift a project timeline.

Here is a breakdown of the most common factors outside a contractor's control that cause delays:

1. Hidden Site Conditions

Contractors can only quote and plan based on what is visible. Once demolition begins, unexpected issues frequently emerge that must be addressed before work can continue safely and legally.

  • Structural Issues: Tearing up old flooring, tiling, or opening walls can reveal hidden water damage, rot, or substandard framing from previous work.
  • Hazardous Materials: Discovering asbestos or lead paint requires specialized removal teams and immediate work stoppage.
  • Subsurface Surprises: Excavating for an extension or a new foundation can uncover buried debris, massive boulders, or high water tables.
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2. Permitting and Municipal Delays

The administrative side of construction is notorious for causing bottlenecks.

  • Application Backlogs: Local building departments, such as the City of Mississauga, can experience sudden surges in permit applications, extending the review process by weeks or even months.
  • Zoning Disputes: Projects that alter the footprint of a home, like adding a sunroom, often face strict zoning scrutiny and may require variances, which involve lengthy committee hearings.
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3. Supply Chain and Material Availability

The global supply chain directly impacts local construction sites.

  • Discontinued or Backordered Items: Specific design choices—like custom glass panels, specialty flooring, or imported tiles—might suddenly become unavailable or face massive shipping delays.
  • Manufacturing Delays: Factories shutting down or slowing production can halt the delivery of essential building materials like lumber or steel.
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4. Weather and Environmental Factors

Mother Nature dictates the schedule for any exterior work.

  • Extreme Temperatures: Pouring concrete foundations or curing exterior finishes cannot happen if it is freezing or excessively hot.
  • Precipitation: Heavy rain or snow makes framing and roofing dangerous and can ruin exposed materials.
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5. Municipal Inspections and Code Interpretations

Building inspectors must sign off on various stages of a project before the next phase can begin.

  • Scheduling Delays: Getting an inspector to the site can take days or weeks depending on their workload.
  • Subjective Interpretations: An inspector might interpret building codes differently than the engineer or contractor, demanding on-the-spot changes—such as additional structural support or modified venting—that require bringing specific trades back to the site.
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6. Labor and Subcontractor Shortages

General contractors rely on a network of specialized tradespeople.

  • Trade Availability: A sudden shortage of specialized labor (like licensed electricians, plumbers, or skilled tile setters) can leave a site sitting idle while waiting for their schedule to open up.
  • Labor Disputes: Union strikes or broader industry walkouts can halt entire sectors of the construction market
💳 Payments
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  • We accept cash, cheque, e-transfer, bank transfer, demand drafts, or certified cheques
  • Currently, we do not accept credit cards to help our clients save on transaction fees. 
  • All payments are promptly recorded in your contract, and receipts are issued immediately. 
  • A copy is also emailed directly to you for your records, ensuring a clear and transparent payment process.